 |
|
Register Domains
|
|
|
|
|
Namibian Towns
|
|
|
|
|
Languages
|
|
|
| | |
A third of post offices are not ready for Monday's introduction of postal charges based on size rather than weight.
Government watchdog Postwatch has predicted long queues at post offices on Monday as the new regulations come into effect.
A survey conducted by Postwatch found that 37% of offices had not put up a poster explaining the changes, known as Pricing in Proportion (PiP).
Leaflets explaining the new system were not available at 32% of 307 offices visited and 34% did not have a measuring template displayed so that customers could check the size of their post.
Under PiP, the price of an average first class letter will be 32p but if it exceeds a certain size it will be classed as a large letter and will cost more.
Judith Donovan, the chairman of Postwatch's Trade Association Forum, said they were concerned that post offices were not ready to help customers.
"A third of post offices failing to do the bare minimum points to a potentially complacent approach in introducing what will be the biggest change to our postal service since the Penny Black, "she said.
A Royal Mail spokesman told the newspaper that postmasters, sub-postmasters and counter clerks had been trained to handle PiP queries.
He pointed out that the Postwatch survey was conducted before the distribution of posters, leaflets and measuring templates had been completed.
More on This Story:
| Fears Over Postal Charges | Log-in or register a new user account | 0 Comments |
|
| Comments are statements made by the person that posted them.
They do not necessarily represent the opinions of the site editor. |
| |
|
|
News Categories
|
|
|
|
|
Main Menu
|
|
|
|
|
Login
|
|
|
|
|
Online
|
|
|
|
|
Ads
|
|
|
| |
